计鹏公司2018年第2期读书沙龙——《非暴力沟通》读书分享-凯发k8官方网娱乐官方
发布时间：
2018-11-26 08:34
作者：
计鹏工会
2018年5月31日下午，由人力资源开发部组织策划的"计鹏公司第2期读书沙龙"成功召开。
本次读书沙龙的分享书籍为马歇尔·卢森堡的经典著作《非暴力沟通》，这是一本关于如何在各种人际关系中更好地沟通的书，强调促进理解、关注彼此需求的沟通思维，书中给出了操作性强又简单易记的沟通理论，将沟通分为了观察、感受、需要、请求四个环节，对提高沟通时的情绪控制力、排解自身负面情绪皆有较大帮助。
本期"读书沙龙"分四个环节——原文选段分享、相关经历回顾、心得交流和沟通练习。参加沙龙的书友们皆为本次活动提前用心准备，在沙龙上踊跃发言、积极参与，慷慨分享自己的阅读收获和思考，各抒己见、金句频频，掀起了一场沟通学习的热潮。
在原文选段分享环节中，大家分别朗读了让自己印象最深的段落，有趣的是，各位书友非常有默契，皆对"如何客观、清晰地在沟通中表述事实"的相关内容印象最深。关于这一点，书中用一首诗歌进行了极致的诠释，希望这首诗歌能够启发更多人，在此节选如下——
"我从未见过懒惰的人；
我见过有个人有时在下午睡觉，在雨天不出门，但他不是个懒惰的人。
请在说我胡言乱语之前，想一想，他是个懒惰的人，还是他的行为被我们称为"懒惰"？
我从未见过愚蠢的孩子；
我见过有个孩子有时做的事我不理解或不按我的吩咐做事情；
但他不是愚蠢的孩子。
请在你说他愚蠢之前，想一想，他是个愚蠢的孩子，还是他懂的事情与你不一样？
……
因此，我得出结论：
如果不把事实和意见混为一谈，我们将不再困惑。"
在沙龙的第二个环节中，各位书友分享了自己的相关经历，即在过去的工作和生活中，因暴力沟通造成了怎样的困扰和问题。大家聊到了工作中与领导的汇报和与下属的沟通、家庭中和爱人孩子的交流，引起了广泛共鸣，大家积极讨论、献言献策，使用《非暴力沟通》中的理论和方法，共同寻找问题的解决办法，让人收获颇深。
心得分享作为第三个活动环节，也是沙龙活动的高潮，大家除了分享阅读收获、阅读感受和心得、引发的思考、书籍运用及效果等，还进行了多轮轻松愉快的深入探讨，每个人都既是读者、学习者，也是分享者。交流最深入、收获最大、思维火花最耀眼的讨论点主要有以下几点：（1）观察。观察发生的事情，并清晰说出结果，为避免引起误会，要注意区分观察和评论，避免把自己的推测当做唯一的可能、把预测当做事实；大家在结合自己的过往经历进行思考和讨论后，发现这一点尤其难以做到，需要在未来不断进行刻意练习。（2）感受。诚实、准确表达自己的感受，并学习用具体语言来表达；书友们纷纷表示，受到文化和社会规范的影响，中国人可能更喜欢意会、在语言表达上不习惯直接说出自己的感受，但是各位书友不畏难，都非常有兴趣和决心，计划在未来进行关于"表达感受"的持续改进。（3）需求。他人的言行只是和我们的感受有关，而感受根源在于我们自身的需要、期待和价值取向；听到不中听的话时，不要责备自己或者责备他人，而要体会自己和他人的感受和需要。（4）请求。提出请求时要明确、具体，告诉对方"我们希望对方做什么"；在进行前面的讨论后，大家对非暴力沟通皆有了非常深入的理解，因此，在讨论"提出请求"时，大家都思维活跃，并能够举一反三，收获倍增。（5）用非暴力沟通的方法来爱护自己。除了改善自己的沟通技巧，非暴力沟通还可以用于倾听别人、爱护自己，让我们更了解自己的所作为做、理解自己的感受、聆听自己内心深处的需要，把自责、内疚等负面的自我评价和情绪转化成自己尚未实现的需要，从而化解情绪、使自己进步。
在深入的心得分享讨论之后，主持人安排大家一起进行了一系列有趣、实用的非暴力沟通训练，大家认真思考、踊跃参与，能够活学活用，顺利完成了训练。但过程中仍有难点和疑点，为日后的持续学习和刻意练习提供了方向，在此基础上，大家纷纷提议以后要互相监督提醒，共同提高。
活动最后，人力资源开发部还为大家准备了小礼物——随身便签盒，方便各位书友随手记录读书笔记和心得，提高阅读学习效果。
沙龙活动圆满结束，活动整体高效、有序，公司提倡学习和鼓励进步的良好氛围在沙龙中得到了充分体现，活动得到了各位领导和同事的一致好评。期待各位书友将书中学到的知识进行更深度的消化和实践，从而在工作和生活中取得进一步改善，也欢迎更多的人加入学习队伍。
读书,沟通,自己,大家,感受,分享,沙龙,活动,各位,非暴力
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